Question 1

What exactly is a nexus letter?

Accepted Answer

It is a written medical opinion from a qualified licensed provider stating whether a current diagnosed condition is connected to military service, and explaining the medical reasoning behind that conclusion. It is submitted as evidence with a claim.

Question 2

Do you guarantee my claim will be approved?

Accepted Answer

No, and no one honestly can. The VA decides claims. We produce well-reasoned, well-cited medical evidence that addresses the element your claim is missing. If our reviewer cannot write a supportable opinion for a condition, we tell you and refund you rather than write something weak.

Question 3

Do you take a percentage of my back pay?

Accepted Answer

Never. We charge a one-time, transparent flat fee with no hidden fees. Your VA back pay remains yours in full.

Question 4

How long does it take?

Accepted Answer

Medical Records Reviews are typically completed in about seven days after records are received. Nexus-letter timing is quoted clearly after the required records are complete.

Question 5

What documents do I need?

Accepted Answer

Document requirements depend on the service you purchase. After enrollment, our team provides secure instructions for the relevant military, VA, and medical records.

Question 6

Can you help if I was already denied?

Accepted Answer

A prior denial can provide useful background about what medical evidence the VA considered missing. We do not provide appeals representation or legal advice, but our team can discuss whether one of our medical-evidence services may fit.

Question 7

Are you a law firm or a VA-accredited representative?

Accepted Answer

No. Patriot NEXUS Letters is not a law firm and is not VA-accredited. We do not prepare, file, or represent veterans in VA claims. Contracted licensed providers independently determine medical and psychological conclusions, and contacting us does not create a provider-patient relationship.

Question 8

Is my medical information secure?

Accepted Answer

Yes. Records are uploaded to and stored in an encrypted, HIPAA-compliant portal, and access is limited to the clinicians reviewing your case.

Question 9

Do I need an in-person appointment?

Accepted Answer

Not for a records review or a nexus opinion. Mental health evaluations are conducted by telehealth with a licensed clinician.

Question 10

What if I have several conditions?

Accepted Answer

The records review covers all of them at once and tells you which are supportable. You then choose which letters to order, and multi-letter pricing applies automatically.

Straight answers.

Everything veterans ask us most.

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