Last Updated: October 27, 2025
Welcome to Patriot Nexus Letters. These Terms and Conditions (“Terms,” “Agreement”) govern your access to and use of the Patriot Nexus Letters website (https://patriotnexusletters.com/), and any related communications, including email, phone, and SMS messages (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
1. About Patriot Nexus Letters
Patriot Nexus Letters provides assistance for veterans by connecting them with professional medical documentation services (“Nexus Letters”) and related resources to support VA claims. We are not a medical provider, law firm, or government agency.
Any medical opinions or letters are provided by licensed professionals and are not guaranteed to influence the outcome of a VA claim.
2. Eligibility
To use our Services, you must:
- Be at least 18 years of age or the age of majority in your jurisdiction;
- Provide accurate, current, and complete information;
- Use the Services only for lawful purposes; and
- Agree not to impersonate another person or misrepresent your affiliation.
3. No Guarantee of Results
Patriot Nexus Letters makes no guarantees regarding outcomes of VA disability claims or medical evaluations. Our role is to connect you with qualified professionals and provide general informational resources. Individual results vary based on facts, documentation, and government decisions.
4. Medical Disclaimer
Information on our website and communications is for educational and informational purposes only and should not be construed as medical advice. Always consult a qualified medical professional regarding diagnosis or treatment.
We do not provide emergency services. If you are in crisis, contact 911 or the Veterans Crisis Line at 988 (Press 1).
5. Intellectual Property Rights
All website content — including text, graphics, logos, videos, and other materials — is owned or licensed by Patriot Nexus Letters and protected by U.S. copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works from our content without written permission.
6. User Conduct
You agree not to:
- Use the Services for unlawful, fraudulent, or misleading purposes;
- Transmit viruses, malware, or harmful code;
- Attempt to gain unauthorized access to our systems;
- Post or submit false, misleading, or defamatory information.
We reserve the right to terminate access to anyone violating these Terms.
7. Payment Terms
If you purchase a service, product, or consultation, you agree to provide valid payment information. Prices are subject to change without notice. Refunds, when applicable, are governed by our refund or service agreement terms provided at the time of purchase.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of these sites. Accessing third-party links is at your own risk.
9. Limitation of Liability
To the maximum extent permitted by law, Patriot Nexus Letters, its affiliates, officers, employees, contractors, and partners are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.
Our total liability for any claim shall not exceed the amount paid (if any) for Services in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless Patriot Nexus Letters, its employees, and partners from and against any claims, damages, or expenses arising out of your use of the Services or violation of these Terms.
11. Disclaimers
The Services are provided “as is” and “as available.” We make no warranties — express or implied — regarding accuracy, reliability, or availability. We do not warrant that the website or SMS services will be uninterrupted, error-free, or secure.
12. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law principles. You agree that any dispute shall be resolved exclusively in the state or federal courts located in El Paso County, Colorado.
13. Dispute Resolution
Before filing a formal claim, you agree to first attempt to resolve disputes informally by contacting support@patriotnexusletters.com. If resolution cannot be reached within 30 days, either party may pursue legal action.
14. SMS and Mobile Messaging Terms
Program Description:
Patriot Nexus Letters may send text (SMS/MMS) messages for appointment reminders, updates, and limited promotional content (“Mobile Program”).
Opt-In Consent:
By checking the SMS consent box on our forms or otherwise providing written consent, you agree to receive messages from Patriot Nexus Letters at the number you provided. Consent is not a condition of purchase.
Message Frequency: Varies by your interaction with us.
Cost: Message and data rates may apply.
Opt-Out Instructions:
You may opt out at any time by replying STOP to any text. A final message may confirm your opt-out. To rejoin, you may provide consent again.
Help:
Reply HELP to any message or contact us at (844) 368-2757 or support@patriotnexusletters.com.
Carrier Disclaimer:
Delivery depends on your mobile carrier. Carriers are not liable for delayed or undelivered messages.
Data & Privacy:
We collect phone number, message content, and interaction data consistent with our Privacy Policy.
Eligibility:
You must be 18 or older and the authorized user of the mobile number provided.
No Warranty:
The Mobile Program is offered “as is.” We disclaim all warranties and limit liability for any claims related to message delays or failures.
15. Termination
We may suspend or terminate your access to the website or Services at any time without notice if you violate these Terms or for any other lawful reason.
16. Changes to These Terms
We may update these Terms at any time. The revised version will be posted on this page with a new “Last Updated” date. Continued use of our Services means you accept the updated Terms.
17. Contact Information
Patriot Nexus Letters
685 Citadel Drive East, Suite 456
Colorado Springs, CO 80909
Phone: (844) 368-2757
Email: support@patriotnexusletters.com
Website: https://patriotnexusletters.com
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Patriot Nexus Letters regarding your use of our Services.
19. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
20. Waiver
Our failure to enforce any right or provision under these Terms does not constitute a waiver of that right or provision.